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Thank you Tammy for sharing the secrets of your success in business and relationship building. You have truly inspired me to take my business to the next level!

- Dick Sundel, Full Service House Sitting LLC

Tammy's Tips

Making Amends

Tammy Saltzman - Tuesday, September 20, 2011

“It is the highest form of self-respect to admit our errors and mistakes and make amends for them. To make a mistake is only an error in judgment, but to adhere to it when it is discovered shows infirmity of character." - Dale E. Turner

Tip 70 is on Making Amends. We have discussed burning bridges more than once so today let's tackle making amends. Let's face it we all screw up at one time or another. We make poor choices, impulsive decisions, think with the wrong head, forget where our loyalties lie, gossip about someone we care about and the list goes on and on. The most important thing about making mistakes is our ability to admit that we have made them and learn from them. John Powell said it best, "The only real mistake is the one from which we learn nothing." 

So once we admit we have made the mistake what do we do next? Somehow we try to make things right. It sounds easy right? It is not always as easy as it sounds. Making amends may not always be received as we had hoped, especially if we hurt this person we are trying to make amends with more than once. My mom used to always say, "Screw me once shame on you, screw me twice shame on me." So depending on how bad the mistake was or how often you have made the same or similar mistakes will determine how easy it is to actually make amends.

Our children often say and do things that hurt and disappoint us. Most, if not all, children lie while they are growing up. I have found it much easier to forgive my children for their mistakes because of my unconditional love. Recently I had an issue with one of my adult sons and was very hurt and expressed my hurt to my son. He did not take it too seriously and really made no effort to mend the bridge that he had burned. He needed me to rescue him from a bad situation last week and I gave tough love my best shot and said NO. It was not easy, but it is a lesson that he needs to learn. I hope in the upcoming weeks he goes to work on mending our bridge so that the next time he needs me I will be there for him.

When someone lies and cheats you it may takes years for amends to be made because there is a level of trust that is no longer there. We all know that the foundation of every relationship is based on mutual trust and respect. Without trust and respect there is nothing and trust and respect is so hard to earn back once it has been burned. Again I will quote my mom who used to always say, "It takes a lifetime to build a good reputation and 15 seconds to destroy it." Once I was accused of spreading some gossip about a very dear friend of mine. No matter how much I denied the accusation the bridge was burned and this friend cut me off. I spent years and I do mean years sending her birthday and holiday cards with long letters to her and her husband begging their forgiveness. I never gave up and she was always close to me in my heart. Finally, one day we ran into each other by accident and we both began to cry. We cried for the lost years, for the hurt feelings, for our love of one another, and for the blessing that fate had brought us back together again.

So, we all make mistakes. Phyllis Theroux reminds us, "Mistakes are the usual bridge between inexperience and wisdom." When we learn from our mistakes it always makes us wiser.  And Eli Siegel will affirm, "If a mistake is not a stepping stone, it is a mistake." So each mistake we make gets us closer to our truth. Each mistake is a stepping stone making us wiser for the future. To teach us what NOT TO DO in new situations and new relationships. When we look at our mistakes in this way then we can look at our mistakes as the Universe's way of teaching us new things and getting us ready for what lies ahead. I love this anonymous quote, "Never say, "oops" Always say "Ah, interesting."  

I wish you all good luck this week in making amends for the mistakes you have made. I hope for you that you all find many happy endings and good lumber to rebuild. Remember, it may take time (even years), but if you are sincere and you really do care then never give up. "When there is a will there is a way." - Anonymous

“You may have a fresh start any moment you choose, for this thing we call 'failure' is not the falling down, but the staying down." - Mary Pickford

Living In The Muck

Tammy Saltzman - Tuesday, October 05, 2010

“The harder the conflict, the more glorious the triumph.  What we attain too cheaply, we esteem too lightly; it is adversity that gives everything its value." 
- Thomas Payne

Tip 42 is on Living In The Muck.  Living in the muck is never easy.  When I am in the muck of it I just want to stay in bed and never leave.  Sometimes I wish I could stick my head in the sand and pretend it will all go away. Stuff happens all the time that I just don't want to deal with. Can't someone swoop down and save me from all this muck!!!  After a day or two of that even I am sick of myself.  It's okay to have a "pity party" but that can only last for a short time.  No one is going to come down and save me.  It's up to us to pick ourselves up, wipe ourselves off and move on.  It's up to us to get over it and get on with it.  There is no use feeling sorry for yourself, I think it's a complete waste of energy.  So what do you do?

Albert Einstein once said, 
"In the middle of every difficulty comes opportunity."Another way of saying, "When one door closes another opens." We may not always see the opportunity right away. It may take time for us to learn the lessons we need to learn from each and every experience. The lesson will eventually show itself, the opportunity will be there waiting. So the first thing that we can do when we enter difficult times is to ask ourselves, "What is the lesson I need to learn from this?" If we don't learn the lesson then chances are it could happen again. It's okay to ask others what they think the lesson is. You would be amazed at the wealth of information other people can offer.

There is no one that I know who has a perfect life free from Peaks and Valleys! We all experience setbacks and disappointments.  It's how we handle the down times that really sets us apart from all the rest.  Remember the saying, 
"The cream always rises to the top." Truly strong people always survive and learn from their mistakes and come out better for it. It's up to each one of us to be in control of our own destiny.  Spencer Johnson, MD, wrote a great book called Peaks and Valleys, Making Good and Bad Times Work For You - At Work and In Your Life.  This is a great read and a charming story.  One of the things the books says is, "Peaks and Valleys are not just the good and the bad times that happen to you. They are also how you feel inside and respond to outside events."So we must try to make the most of our down times too.  Even Neil Young said, "As you go through life, you've got to see the valleys as well as the peaks."

When we are in these down times it is the time for reflection and introspection. Maybe we need the down times to learn the lessons so that we can come back stronger the next time. Maybe we need the downtimes so that we can really appreciate the good times. You all know how much I promote the gratitude list.  Whenever I am feeling in the muck of it I always try to remember all the things that I am so very grateful for. Once I start feeling grateful that feeling of "poor me" seems to disappear. Looking at those who are less fortunate really helps to put things in perspective. Henry Ford once said, "Failure is an opportunity to begin again more intelligently."

Let's remember no matter what, that every single person who ever made it to the top of a peak had spent many a day in the valley.  We need the valleys to help us get to our peaks in life. When we learn from our mistakes the future is brighter and safer.  Ralph Waldo Emerson once said, "When it is dark enough, you can see the stars." So when you experience your next dark time and you feel like you are drowning in the muck look out and see if you can see the stars.  If there weren't any valleys there would be no peaks. Remember this on your journey as you try to reach out for the peaks in your own life.

“Accept the challenges so that you can feel the exhilaration of victory."
- George S. Patton

Forgiveness

Tammy Saltzman - Tuesday, September 14, 2010

“When you hold resentment toward another, you are bound to that person or condition by an emotional link that is stronger than steel.  Forgiveness is the only way to dissolve that link and get free."  - Catherine Ponder

Tip 39 is on Forgiveness.  Forgiveness is a very difficult subject.  When we are hurt it is sometimes so very hard to forgive.  Yet, most people will tell you that forgiveness sets you free. How do you forgive?  How do you forgive and forget?  I have found a place within myself to achieve forgiveness, but there is no way that I can forget.  My Aunt Joan used to always say, "You hurt me once shame on you, you hurt me twice shame on me."  I think that although I have found the ability to forgive and I never been able to forget.  John F. Kennedy once said, "Forgive your enemies, but don't forget their names."

We learn forgiveness from our parents.  We would inevitably do something wrong and even though there was a consequence to our actions our parents still loved us unconditionally (or I hope at least that was your experience).  I see that I have learned the lesson well because I unconditionally love my children.  I may not always like their choices or agree with there decisions, but I do love them no matter what.  Actually, forgiving my parents after years of holding onto old resentments really was the culmination and highlight of all my inner work thus far.  Coming to the realization that my parents did the best they could and loved me as much as they were possibly capable of loving allowed me to remove a huge burden I had been carrying around for years.  Forgiving my parents allowed for me to start having healthier relationships. Paul Boese once said, "Forgiveness does not change the past, but it does enlarge the future." 

We have all had experiences where someone has done us wrong, stabbed us in the back, betrayed a confidence or was not there for us when we needed them.  In a spiritual sense I always try to remember that our hand always faces in and that most people are always looking out for themselves.  It is rare to meet someone who will ALWAYS put your needs in front of their own.  So we get hurt, enraged and disappointed and then go on with our lives getting to be right about our feelings, justifying to others why we are no longer speaking to that person and quite often deep inside we miss them.  Remember this quote by Mahatma Ghandi, "The weak never forgive.  Forgiveness is the attribute of the strong."  This is a great quote and one that I reflect on often.  I do consider myself a strong person and therefore, I too can forgive.

Forgiveness does not mean reconciliation or acceptance.  It does not mean that we want that person back in our lives again.  It just means that we want to move on.  We want to unburden the load we have been carrying around and let go of the anger that we feel.  It is our choice to forgive and we don't necessarily even have to tell the other person that we are forgiving them.  However, Oscar Wilde has said, "Always forgive your enemies, nothing annoys them as much."  and Isaac Friedmann said, "Forgiveness is the sweetest revenge."

Either way I can personally attest to the fact that forgiveness can set you free. It can also be a game that you play.  I believe, "Keep your friends close and your enemies closer." There have been many times that I have met people who needed some TLC or what I refer to as killing them with kindness.  I am also firm believer in never ever stooping to someone else's level.  I always want to come out on top with my integrity in check smelling like a rose. And when all else fails, take pity on your opponent.

“Forgiveness will not be possible until compassion is born in your heart." - Thich Nhat Hanh, Zen Master


Dealing With Stress

Tammy Saltzman - Tuesday, July 27, 2010

“There must be quite a few things that a bath won't cure, but I don't know many of them." - Sylvia Plath, The Bell Jar 

Tip 32 is on Dealing with Stress.  Stress has a way of sneaking up on you when you least expect it as well as hitting you between the eyes when you do expect it.  It is how we deal with the stress when it is upon us that makes all the difference in the world.  What is it in life that causes you stress and anxiety?  How is it that you deal with stress?  How have you learned to avoid stress?  These are all important questions because stress and anxiety can not only affect your personality it can also affect your health.

Many of you know that I am happily getting divorced.  At a recent dental cleaning the dentist wanted to know what was I doing differently?  In all the years I had been coming to him my gums were always sore and swollen and this visit they were healthy!!  He thought I must be taken vitamins or supplements,but was not surprised when I told him I was happily getting divorced. He confirmed that stress can cause all kinds of physical ailments.  WOW!!! My 9 year old son was having major issues in school at the beginning of the year. Trouble focusing, not completing assignments and even being disruptive in class. He was diagnosed by a therapist as having an anxiety disorder stemming from father's anger. WOW!!!  After the separation my son's grades went from C and D's to A and B's.  His reading score went up 220 points. WOW!!!  If there is a great deal of stress around you it can affect not only you but the ones you love the most.  It's amazing what a bad situation can do to your children. Terri Guillemets has said, "Give your stress wings and let it fly away."

Finding 8 voice mails and 30 emails after getting out of a morning meeting can immediately cause me to feel overwhelmed and stressed out. Having a credit card declined can cause stress even when it's not your fault.  Missing the cable guy or forgetting an appointment can cause stress for even the calmest of people. We have all experienced this once or twice before and I am sure it will happen again. The question is:  How will you handle it?  I was recently told that you have about 20 seconds to calm your self down when feeling stressed out before the stress really settles in for the duration. I was told to practice meditation and deep breathing in those first 20 seconds to break the spell and find an inner calmness. Another good trick is to grab some carbs and eat them. Carbs counteracts the chemicals being released when you get stressed out. Sometimes I go out for a walk or a swim to calm my mind and center my soul. A bath always works wonders. Whatever works for each of you is what you should do.  Jim Goodwin and Sydney J. Harris once said, "The time to relax is when you don't have time for it." 

I recommend avoiding stressful situations or persons whenever possible. Remember this Chinese Proverb, " Tension is who you think you should be.  Relaxation is who you are." If there is someone who always rubs you the wrong way avoid them as often as possible.  If you must deal with that person prepare yourself in advance by imagining yourself applying an emotional sunscreen to your body (and inner child) before dealing with that person. Remember it is the people that we love the most that cause us the most pain and heartache. Try removing yourself from people who put you down, blame you for everything, continue to bring up past painful events, scream, yell and/or curse at you, or call you names or say hurtful harming things. Those types of people are truly unhappy with themselves and vomit their upset all over everyone and anyone they can.  Run from those people!!!  

“Stress is an ignorant state.  It believes that everything is an emergency."                   - Natalie Goldberg

 

Better Late Than Never

Tammy Saltzman - Friday, July 16, 2010

"Our lives are a mixture of different roles. Most of us are doing the best we can to find whatever the right balance is . . .  For me, that balance is family, work, and service." - Hillary Rodham Clinton 

Tip 30 is on Balance even though the subject line reads Better Late Than Never.  Sorry for the delay in getting my Tuesday Tip to you, but I was on vacation!!!  My 9 year old son and I flew into NY on Friday to spend 3 wonderful days with my family.  I attended my cousin Ellen's beautiful wedding on Sunday and then Monday we took Amtrak down to Washington DC for 3 exciting nights. We took in all of the sights and had a total blast.

I could have taken my laptop and did my Tip on the scheduled Tuesday, but I didn't.  I wanted to give my son my undivided attention.  It was our first solo vacation and he had just learned about government in the 3rd grade.  There are times that work is not as important as family.  I had recently read an anonymous quote, 
"In the time of your Life. Live." Does it really matter in the big scheme of things whether or not all my loyal readers got the Tip on Tuesday?  I think not.  I think there are times that we must put away our laptops, cellphones and pagers and spend quality time with the ones that we love.  I know that my son appreciated the time we had together and that was what was important to me while we were away.

Savoring each moment of your day is a gift.  We all are worried about the future and concerned about things in the past.  We sometimes forget to stop and smell the roses, appreciate a beautiful sunset or take joy in the eyes of our children when they light up with excitement at the site of the Capitol.  My dear friend Alys just suffered a heart attack brought on by Broken Heart Syndrome.  No kidding, this is a real affliction.  The sadness and stress she has been experiencing lately sent her healthy heart into spasms.  This was her wake up call.  I hope that we all don't have to experience this type of tragedy to start to appreciate everything that we do have. H. Jackson Brown once said, 
"Think big thoughts, but relish small pleasures."

If you have someone special in your life make it a point to share some quality time with them.  No TVs, no cellphones, no emails, just you and your undivided attention.  Spend time with your kids before the summer is over and they are back at school with homework and extra curricular activities.  Do something different with them that you have never done before.  New experiences create awesome memories.  Something simple like picking up sandwiches and going for a picnic, flying a kite or taking the dog to a dog park.  Anything new seems exciting and will create lifelong memories.  Anything that brings us sheer joy and passion can turn into an annual event or monthly event.  Go for it!!!!  Enjoy.

“Things that matter most must never be at the mercy of things that matter least."     - Van Goethe

Letting Go of Perfection

Tammy Saltzman - Tuesday, June 01, 2010

Aim at perfection in everything, though in most things it is unattainable. However, they who aim at it, and persevere, will come much nearer to it than those whose laziness and despondency make them give it up as unattainable." - Lord Chesterfield

Tip 24 is on Letting Go of Perfection.  I do think it is better to aim at perfection instead of being lazy and despondent but let's be realistic..., can any of us ever really be perfect all of the time. The stress of just trying to be perfect all of the time can really drain all of our energy and cause major delays in the projects we are working on that need completion. Last week I sent out a Tip that had some spelling and grammar errors.  It wasn't the first time and I am sure it won't be the last time.  I do appreciate all of you out there that caught these mistakes and brought them to my attention - thank you, but last week it was better to just get the Tip done than to get the Tip done perfectly.  Sometimes, overcoming obstacles such as computer and/or internet issues can zap your energy and focus which then cause needless mistakes especially when there is a time crunch.  Robert Schueller said, "It is better to something imperfectly that to do nothing flawlessly."

I do encourage all of you to aim for perfection in everything you do.  We all want to strive to do our best as often as we can.  I am always telling my son, "Practice makes perfect,"  yet when he loses a game, "It's not whether you win or lose but how you played the game."  Just getting in the game is half the battle.  Some of us don't even try to get in the game because we feel we are not good enough.  Please remember, there will ALWAYS be someone who is better looking than you, smarter than you and someone more athletic than you.  There will also ALWAYS be someone who is not better looking, smarter and more athletic.  And the truth is, practice does make perfect.  Many of us give up after just trying something once.  Keep trying, give it an all out effort.  See if practice will make you at least better if not perfect.  Try, try and then try again!! Winston Churchill said it best, "They say that nobody is perfect.  Then they tell you practice makes perfect.  I wish they'd make up their minds."

There are times when perfection is absolutely required.  When preparing a legal brief or appeal for a Judge or opposing counsel to read I would check and recheck many times before submitting that work.  When submitting an article or book for print, although it is likely that an editor or two will be reviewing the written words, try to get it right before submission.  Resumes, advertisements and marketing material should also go through extensive scrutiny. Editors are not always available and can often cost a lot of money to hire.  Try recruiting someone you may know, like a friend or a family member, to help you by reading your material.  My Uncle Steve, a former actuary for Met Life, was the one I always went to for editing.  He helped me many times with my resume and with my college and law school application essays.  English teachers are always helpful - think back to prior mentors you may have had who you could ask for help.  I promise you they will be flattered and provide them a chance to say no.  If they say no, try not to take it personally.  We may not always have the time to have someone editing our work.  As I prepare my Tip for today I am rushing out to my Tuesday Toastmasters meeting and promise to spell check but no time for someone else to edit.  Oh well, enjoy anyway!!!

Actually, I can't imagine anything more tedious than a perfect person, especially if it was someone who also demanded perfection from me." - Hugh Mackay